08.00 – 09.00
Registration & Coffee
09.35 – 09.55
Experience Driven Commerce
Gary Specter | Vice President, Commerce Sales and Customer Success, Experience Business
Magento, an Adobe Company
09.55 – 10.25
Panel Session – The Changing Role of Online Platforms
Moderator – David Fuller | Head of Digital
Aquitude
Joseph Noujaim | Executive Director – Digital Transformation
Fine Hygenic Holding
Ryan Fernandes | General Manager
Blue Tiger Consulting
Hussam El-Hage | Digital Marketing Manager
AW Rostamani Group
Mona Ataya | CEO and Founder
mumzworld.com
10.25 – 11.05
Networking Coffee Break
11.05 – 11.25
Improving Delivery in the Middle East with 3 Simple Words
Will Johnston | Partnerships Manager
what3words
11.25 – 11.45
Driving Profitable Growth for Enterprises in Digital Age
Nizar Mahran | Digital Enterprise Architect & Manager
KPMG
11.45 – 12.15
Panel Session – Customer personalization, insights and analytics
Moderator – Adam Szucs | MEA Sales Director
Emarsys
Moiza Saeed | Vice President, Growth
Zomato
Mudit Saxena | Former Head of Retail Banking
Commercial Bank of Dubai
Mark Pilkington | Former CEO
Kamal Osman Jamjoom
Abbes Seqqat | Chief Information Officer
12.15 – 12.35
Matching Intent to Content: Personalizing your Store Front’s Approach to Search
Alexandre Popp | Director of Channels & Alliances
12.35 – 12.55
1-to1 Customer Engagement in the Digital Age
Khaliq Khan | Managing Director
Accenture Digital
12.55 – 14.00
Lunch
14.00 – 14.30
Panel Session – Driving growth with Omnichannel strategy
Moderator – Ben Marks | Magento Evangelist
Magento, an Adobe Company
Dheeraj Bhardwaj | Group CEO
Mawared Energy
Mark Pilkington | Former CEO
Kamal Osman Jamjoom
Mansour Salameh | Head of Omnichannel
Head of Omni-channel Retail, MENA, Facebook
Ollie Hunt | MD & eCommerce Consultant
14.30 – 14.50
World of opportunities for the UAE merchants
Tahir Emrah Tuzun | Head of Market Development, Middle East & North Africa
14.50 – 15.10
Case Study: ASQ E-Commerce Journey with Magento Platform
Firas M. Moazzen | eCommmerce Manager
Abdul Samad al Qurashi Group
15.10 – 15.40
Panel Session – Obtaining competitive advantage using technological innovations in eCommerce
Moderator – Ben Marks | Magento Evangelist
Magento, an Adobe Company
Irene O’Gorman | Director, Head of Sales & Marketing
KPMG Lower Gulf Limited
Sarah Jones | Founder & CEO
Sprii
Satish Yadav | Director of Advance Process Assurance & Data Analytics
Ernst & Young, MENA
Said Ouchnak | E-commerce Director
ALMALL
Khalid Khan | Managing Director
15.40 – 16.00
Panel Session – Multi brand, multi channel commerce across the GCC – how leading brands are doing it
Moderator – David Fuller | Head of Digital
Aquitude
Jonty Sutton | Founder and CEO
Gary Specter | Vice President, Commerce Sales and Customer Success, Experience Business
Magento, an Adobe Company
Ajlan Gun | Product Strategist
16.00 – 16.20
How Artificial Intelligence will change the role of e-commerce
Joseph Noujaim | Executive Director – Digital Transformation
Fine Hygenic Holding
16.30 – 17.30